Disabled Access Info
The Zoological Society of San Diego works with Accessible San Diego to evaluate and develop its facilities to be enjoyed by everyone. The accessible features at the Wild Animal Park include accessible parking spaces near the Park’s entrance, restroom facilities which are identified on the map, telephones, including a telecommunications device for the deaf, and one accessible amphitheater so guests may enjoy an entertaining and highly informative animal show.
All disabled guests must pay admission fees to the Wild Animal Park.
The Wild Animal Park has several services designed to help guests with disabilities enjoy their visit. Pre-boarding on our Journey into Africa tour vehicle is available to guests with service animals, or guests with disabilities that will not allow them to wait in line. In addition, informational pamphlets have been created, including show and railway scripts for the hearing impaired and a special map for guests with walking disabilities. The map highlights the most accessible routes and walkways throughout the Park. A courtesy shuttle is also available to our Heart of Africa and Condor Ridge exhibits. Trained service animals are welcome on grounds; however, if a guest does not wish to bring the animal into the Park, kennel facilities are available.
If you have additional questions about visiting the Park that have not been answered, please contact us.
Policy Change Notice
The Zoological Society of San Diego has revised the entrance policy for people who visit the San Diego Zoo and the San Diego Zoo’s Wild Animal Park using motorized wheelchairs or scooters.
The revised entrance policy should make visiting our two parks easier for people who use these mobility devices as they will no longer need to stop at the main entrance to receive information about the use of motorized mobility devices on our grounds and they will no longer need to sign a written liability agreement.
Under the revised policy, as guests using mobility devices pass through the entrance of both parks, a map will be made available containing safety information specific to the use of mobility devices on the unique terrain of the San Diego Zoo and San Diego Zoo’s Wild Animal Park.
No signature will be required, no verbal warnings will be given, and users of these mobility devices will no longer be asked to sign liability agreements that affect their legal rights as a condition of entering the Zoo.
The Zoological Society of San Diego will not enforce any previous liability agreements entered into by users of mobility devices under prior entrance policies.
